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Capzy AI handles 84% of questions instantly. The rest get a real engineer in under 2h 14m, 24/7. No tier, no triage hell — every customer gets the same response time.

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Trained on every doc, every error code, every API call. Escalates to a human with one /human command.

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Best for billing issues, account changes, or anything that needs a paper trail.

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before you ask · most popular
My solve rate suddenly droppedrunbookWebhook signature is mismatchingguideRefund policy & failed solvesdocsHow to rotate API keys safelyguideRate-limit increase requestformWhy is my balance not updating?faqDebug Turnstile sitekey errorsrunbookSystem status & incident historystatus
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Pick a topic — we'll route you to the right team and skip the triage queue.

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response times
last 30d medians · same response time for every customer · no triage queue
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Help chat (AI)
answers 84% of questions instantly
< 8 sec
Help chat (human)
median over the last 30d
< 2 h 14 min
Support tickets
all categories · 24/7
< 2 h
Outage / SRE on-call
page goes to a real engineer 24/7
< 5 min
Email
hello@capzy.ai
< 1 business day
Need higher limits?

Bump your concurrent solve cap.

The default tier is 30 concurrent solves at 30 req/s. If you need more, open a support ticket with your expected volume — we typically raise it within an hour. Same per-solve price; no separate tier or contract.

request higher limits →read docs